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Policies

SHIPPING 
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 3-5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
PAYMENTS
Secure Payment Options
Shopify keeps your payment information secure. SIPPs will never receive your credit card information.
RETURNS & EXCHANGES
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
PRIVACY POLICY
I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

PRECAUTIONS

Our products are sold for external use only 

Patch test first and discontinue use if any adverse reaction occurs.

Please let us know if you have any known sensitivities or allergies. We will try to substitute ingredients that should not irritate your skin. ** There may be additional fees for product customizations. **

DISCLAIMERS

Please consult your physician prior to using any herbal products, particularly if you are pregnant, nursing or taking any drugs or medication. Review any potential interactions with your healthcare professional.

Any products, services, information, and content provided by SIPPs is general in nature and intended for informational purposes only. Statements have not been evaluated by the US Food and Drug Administration (“FDA”). Cosmetic products are not evaluated by the FDA and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Please consult your healthcare professional for any medical or healthcare advice.

Copyright © Sol Infusions Potions & Punches LLC (“SIPPs”) All Rights Reserved